Ali is one of SecurityHQ’s Service Delivery Managers (SDM) who ensures the effective delivery of cyber services to clients across the globe. Ali works with a team of 200+ experts to achieve successful daily operations and onboarding. With an MSc in Information and Communications Engineering from the University of Leicester, he thrives in a busy and pressurised environment, to meet ad-hoc and regular deadlines, and consistently upholds communication and organisation skills while multitasking and prioritising workloads, to consider issues from the customer’s perspective.