Job Description:
As a Senior Account Manager, you will focus on new customer acquisition for enterprise accounts. You will be responsible to grow SecurityHQ’s market share by acquiring new logos and securing the foundational workload to accelerate their consumption business. You will plan the engagement with a diverse group of cross-industry enterprise customers and assist them in solving their business challenges with our solutions. You will identify specific business problems working with stakeholders across your accounts, and partnering with your extended team to develop technical solutions to solve them. You will be responsible for building meaningful relationships across various levels within the customer, from developers to c-suite executives. Additionally, you will lead a cross-functional team and leverage the right resources, including customer engineering, business development, cross-functional sellers, and partners to maximize outcomes.
Responsibilities:
- Plan prospecting and acquisition of new logos, creating and building customer relationships from scratch as well as through our partner base, and establishing as a trusted advisor on their long-term technology and business decisions.
- Develop Partnership relationships and credibility with the partners to build out pipeline and sustain the business
- Be an expert on the customer’s business, including their product portfolio, technology strategy, strategic growth plans, business drivers, financial structure, customer base, vertical market offering and engaged landscape.
- Plan account strategy to develop business growth opportunities, working cross-functionally with multiple teams and partners, to maximize business impact within enterprise customers.
- Manage business cycles, presenting to c-level executives and discuss terms.
- Drive business development, own operational excellence at scale, forecast accurately, and achieve strategic goals by leading customers through the entire business cycle.